FAQ

Our whitelisted ( also called safelist) websites are free of computer virus or phishing attacks. There is no fake or impersonating websites.

Whitelisting creates a safe network in which you can use the internet without risks because every single IP you communicate with has been checked and approved for safety by our AI engine.

The whitelist domains include popular websites (like banking, media, shopping websites). These websites represents over 80% of internet traffic.

For the remaining 20% websites, they maybe new or less frequently visited. We offer a sandbox browser for users.

In short: no. Because it does not use a blacklist, Smart Unplug already knows what web domain is safe ( currently we monitor 300,000 popular websites) and block the million not on our safelist.

Unlike other tools like antivirus software, Smart Unplug operates at the network level. Smart Unplug gives you access to an AI-generated pool of safe sites, that gets updated and personalised when you keep using it. With Smart Unplug, you keep using your email software, company website and favourite social media and news site without errors or interruptions, while unsafe or potentially unsafe sites and IPs have no chance to contact you.

A VPN is great to hide your IP address, which also helps obfuscate your location and protect your privacy. However, a VPN does not protect you from a website trying to download malware on your device. It does not protect you from phishing websites and does not de-activate any malicious communication between your device and an attacker that is controlling your computer.

The combined action of Smart Unplug and Sandbox Browser deactivates all existing threats by preventing the attacker from communicating and controlling your device. Smart Unplug will block phishing websites and dangerous websites alike, by allowing you to communicate within a safe network only. However, sometimes you might want to visit a website that is not been added to the whitelist. This can happen when the website you want to visit has been newly created, or is not a very popular website, or maybe it is indeed a phishing or dangerous website. Sandbox Browser allows you to visit even these websites in absolute security, by sending you a perfectly generated preview of the site, but without allowing it to load anything on your device: all processing happens in the cloud, on a virtual browser that gets destroyed and regenerated every time you start a new session. VPN is not able to do any of this, which is why Sandbox Browser is different.